Returns & Orders

Order Information

Order ID: [Enter Order ID]

Date of Purchase: [Enter Purchase Date]

Return Process

Initiate Return Request

  • Log in to your United Friends LLC account.
  • Go to the “Order History” section.
  • Select the order you want to return.

    • Choose Items to Return

  • Specify the item(s) you wish to return.
  • Provide reasons for the return (e.g., damaged, wrong size, etc.).

    • Return Authorization

  • Await approval for your return request.
  • You will receive an email with return authorization and shipping instructions.

    • Return Guidelines

  • Items must be returned within [number] days of purchase.
  • Ensure the product is unused and in its original packaging.
  • Include all accessories and tags.
  • Provide a copy of the order confirmation or packing slip.

    • Return Shipping

  • Pack the items securely.
  • Affix the return label provided in the authorization email.
  • Ship the package through a reliable courier service.

    • Refund Process

  • Upon receiving the returned item, we will inspect it.
  • A refund will be initiated if the return meets our guidelines.
  • The refund amount will be credited to your original payment method.

    • Contact Us

    If you have any questions or need assistance, please contact our customer support team at [contactus@unitedfriendsllc.com] or call [customer support number].